typealice

23 Oct, 2006

I Hate Maxtor

Posted by: typealice In: Daily| Gillian

About two months ago I bought a 250 gig hard drive to use as a backup/storage unit. I bought a case for it, and moved all of my photos, movies, design work and TV shows onto it, tired of lugging around 23948322340 DVDs worth of data.  I didn’t like the idea of DVDs as backups because they’re so easily lost and scratched.

This weekend I burned a couple of DVDs for friends and moved some movies onto it from my hard drive because they were taking up too much space. I had the drive under our coffee table, and while the drive was on, Clive knocked it over. I didn’t think anything of it, because it just fell onto its side on carpeted floor.

Then I realized that my computer was no longer recognizing it as a device, and thought that maybe it’d just gotten too hot (as the case I purchased doesn’t have a great fan, and it’d been on for a long time). I restarted it and it sang a little tune.  The Song of Death, so it seems.

My hard drive no longer spins. It just sings its song letting me know that EVERYTHING I OWN, PICTURES FROM THE PAST SIX+ YEARS ARE GONE. EVERY LAST ONE OF THEM.

When I realized the truth, I locked myself in the bathroom, took a shower and bawled my eyes out.

Data recovery is an option, but it will cost me hundreds and hundreds of dollars.  Hundreds of dollars that I’d rather not spend. All for the stupid mistake of putting it in a place where it could be knocked over. Oh, and glory-be, Maxtor won’t do a FUCKING thing about it, even though it’s a defect in their STUPID FUCKING PRODUCT, and really has nothing to do with anything we did wrong.

Pictures are by far the most important material object in my entire life (always have been), and now I have nothing.

(I backed up my stuff on DVD lots of months ago, so I don’t think ALL is lost, but definitely everything from the past eight+ months.)

9 Responses to "I Hate Maxtor"

1 | Jen

October 23rd, 2006 at 6:31 pm

Avatar

Oh… dude. I don’t know what to say, except I am really sorry.

2 | Ambera

October 23rd, 2006 at 8:52 pm

Avatar

that realllly sucks sis. I’m sorry. Could you tell Maxtor that it just happened? That there was no knockover incident? I mean they MUST have a warantee/guarantee of some kind…right?
sorry sis. I’d be really upset too. feel better. Love Ambera

3 | typealice

October 24th, 2006 at 4:52 am

Avatar

Sis- it’s probably still under warrenty, but I couldn’t care less about the $100 I spent on it because it’ll cost about $500 for me to go to a data recovery place to get the information off of it. They won’t do anything else for me besides that… if even at all.

4 | Yuri

October 24th, 2006 at 3:28 pm

Avatar

oooh, i hate it when that happens! Dang Maxtor might warranty it, but the best you everr get from these deals is a replacement or a repair; the data is still lost…
Maybe Clive has some techie hook-up through work? Or Shannon? Hold onto it anyways; that data isn’t going anywhere for the time being, and maybe the data fairy will visit…

5 | kimberly

October 24th, 2006 at 6:05 pm

Avatar

hey gillian im sorry about your loss that is a major hard attack .. good luck with it thanks for the warning on the harddrive

6 | Larry

October 30th, 2006 at 6:43 pm

Avatar

Same thing happened to my brother. Maxtor ext. drive too. I got some recovery software from a friend at work and was able to get everything back for him. Let me know if you want a copy.

7 | typealice

October 30th, 2006 at 8:20 pm

Avatar

Of course I would love a copy, Larry!!! :)

8 | Me

December 1st, 2006 at 2:45 pm

Avatar

I had a similar situation happen, a small cardboard box weighing like two pounds fell on it and it killed the thing. Same deal with the pics too, six years of them. And like an idiot I didn’t back them up. The drive was full, I had a ton of music I ripped on there. The worst part was that I had all of my pics on my internal drive but I moved them into the Maxtor so I could do a reformat. I knew I should’ve burned them. I hate Maxtor. It’s really crapy of them to put such a fragile drive in an external shell, they know darn well there’s a high likelyhood of it being knocked over, dropped, etc.

I put mine in the freezer, i’m going to attempt to install it internally and see if I can pull some data that way. Either way, don’t throw it out, it’s bound to be a simple fix years from now.

9 | Scander1005

December 7th, 2006 at 5:05 am

Avatar

It happened the same as me, I send it in warranty and they’ve done a data recovery, but the day after I got it it died again.

Fuck Maxtor !


  • Jamie: do you make any kind of totes...I love those for groceries, but the ones I have are beginning to be on their last legs.
  • Amanda: Ahhh yes ok that makes far more sense. and I was too reading *pout* I was just at work and couldnt concentrate
  • typealice: You weren't reading! LIKE a peice of glass: those candies!

Flickr PhotoStream

    Ouch Clear Toys Made in Nova Scotia Devil candies A beautiful ugly purse A beautiful ugly purse

About

I'm Gillian, a Nova Scotian woman with a son named Ash (born 09/07) and a wife to Clive. I am what they call an Attachment Parent; I breastfeed, wear my baby as much as possible, cosleep, cloth diaper and practice elimination communication. I have very strong parenting views. We are raising Ash as an organic vegetarian. I care about the environment and do what I can to reduce my carbon footprint and set a good example for others, especially my child.

I'm proudly drug free, but can't say that I have always been. My early 20s were comprised mostly of travelling- I've lived and worked everywhere from West Africa to the Caribbean. I currently run AP Mamas, a site dedicated to attachment parenting and G Slings, my sustainable sling company.